Thank you for choosing Lazer Image We hope you are delighted with your purchase. If, however, you’re not fully satisfied for any reason, you may return your item to us for a full refund or exchange. Please review our return policy below for more details.
1. Return Eligibility To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain types of items, such as perishable goods, custom products, and personal care items, are exempt from being returned.
2. Return Period You have 30 days from the date of delivery to return your item. After this period, we cannot offer you a refund or exchange.
3. Refund Process To initiate a return, please contact us at lazerimage@lazerimage.com with your order number and details about the item you wish to return. Once we receive your request, we will send you instructions on how to proceed with the return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
4. Shipping Costs You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges If you need to exchange an item for the same item, please contact us at lazerimage@lazerimage.com. We will guide you through the exchange process.
6. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at lazerimage@lazerimage.com. We may require a photo of the damaged item to process your claim.
7. Contact Information If you have any questions about our Return & Refund Policy, please reach out to us at:
Lazer Image
Address: 3017 Seymour Pl Fremont, California, United States
Contact No: +1510-320-1505
Email: lazerimage@lazerimage.com
FEI/EIN Number: 9 4 – 3 1 7 2 3 0 3
Thank you for choosing Lazer Image!